Gaming is entertainment — not a burden. Hibej believes it is our responsibility to create a safe, healthy, and enjoyable gaming environment for every player.
Online gaming can be a great source of fun and excitement. But when gaming gets out of control, it can have a negative impact on your personal life, family, and finances. Hibej has always believed that every player's wellbeing matters more than our bottom line.
That is why we have built responsible gaming into our culture, not just our policy. Our platform gives you all the tools you need to manage your gaming habits, and our support team is here for you 24 hours a day, 7 days a week.
Hibej's responsible gaming tools are completely free and available at any time. Set your limits, no questions asked.
Tools Hibej provides to keep you safe
Set your own daily, weekly, or monthly deposit limits and never worry about overspending your budget. Limit decreases take effect immediately; increases require a 24-hour waiting period.
Get reminders at your chosen intervals showing how long you've been playing and how much you've won or lost. This feature keeps you aware and helps prevent excessive gaming.
Need a short break? Take a cooling-off period from 24 hours up to 6 weeks. You won't be able to log in during this time, and your account reactivates automatically once it ends.
Take a self-exclusion break from 6 months up to 5 years. During this period, your account is fully deactivated and no promotional messages will be sent.
Set gaming to stop automatically once you have lost a set amount. This tool helps prevent chasing losses by spending more than you intended.
Our specialist support team is always ready to help with any issue. Get instant assistance via live chat. We don't judge — we help.
Set your own gaming limits in just a few simple steps
Log in to your Hibej account and click the profile icon in the top right corner.
From the account settings menu, look for the "Responsible Gaming" option.
Choose from deposit limits, cooling-off, self-exclusion, or any other available tool.
Set your preferred amount or time limit and confirm.
Limit decreases and break requests take effect immediately. You will receive a confirmation message.
If you need assistance, contact us directly via live chat — our team will help you set up all the available tools.
Sticking to these habits keeps gaming enjoyable
Only spend on gaming what you can afford to lose without affecting your daily life. Never use money set aside for rent, food, or family essentials.
Never think of gaming as a source of income. The goal is to have fun, not to win. Chasing losses only makes things worse.
Set a time limit before each gaming session and stick to it. Always prioritize time with family and friends over gaming.
Avoid gaming when you're feeling down, stressed, or under the influence of alcohol. Playing with a clear head leads to better decisions and a more enjoyable experience.
If you notice any of the signs below, reach out for help — it takes courage
Chasing losses with bigger bets and being unable to stop.
Borrowing money from family or friends to fund your gaming.
Feeling restless, irritable, or anxious when you are not gaming.
Hiding how much you play from family or people close to you.
Work, studies, or family responsibilities are suffering because of gaming.
You've tried to cut back repeatedly but haven't been able to.
Losing your temper or blaming others when you lose.
If you recognize two or more of these signs in yourself, contact Hibej support. We are not here to judge — we are here to help.
Ask yourself these questions honestly
In the past month, have you spent more time or money on gaming than you planned?
Do you feel uncomfortable or anxious when you try to stop gaming?
Is your gaming negatively affecting your relationships or your work?
Do you find yourself chasing losses with bigger bets, only to make things worse?
Has your gaming ever disrupted your sleep, meals, or daily routine?
Have you ever lied to or hidden information from someone close to you because of gaming?
If you answered yes to even one or two of these questions, it's time to seek help. Contact Hibej Support — we're here for you.
As an international online gaming platform, Hibej places responsible gaming at the heart of everything we do. We believe gaming should be a source of entertainment — never a source of harm.
Our responsible gaming policy is built on three principles: awareness, control, and support. We want every member to understand their gaming habits, be able to manage them, and easily access help when needed.
Age verification is mandatory at Hibej. We ensure that only players aged 18 and above can access our platform. Gaming by minors is strictly prohibited.
Our AI-powered monitoring system works around the clock to detect unusual gaming patterns. If a member's behavior shows signs of a problem, our team will proactively reach out to them.
If you think someone in your family may have a gambling problem, you can help. Hibej offers support for family members too.
The Hibej support team is equipped to guide individuals affected by problem gambling, as well as their families, toward professional help.
Keeping minors away from gaming is one of Hibej's highest priorities. To that end, we have put in place a number of strict measures:
To prevent children at home from accessing Hibej, install parental control apps on your devices and keep your login credentials private.
If you feel gaming is getting out of control, contact our support team right away.
Questions members ask most