Hibej's Terms and Conditions — Know it, understand it, play safe

1 General Terms and Conditions

Hibej is an internationally licensed online gaming and betting platform. These Terms and Conditions (hereinafter referred to as the "Terms") constitute a legally binding agreement between Hibej and its members.

These Terms apply to the hibej.net website, mobile application, and all Hibej services. If you do not agree to these Terms, please refrain from using Hibej.

• Hibej reserves the right to modify these Terms and Conditions at any time.
• Continued use of the website after any changes takes effect constitutes acceptance of the updated terms.
• While these Terms are provided in Bengali, in the event of any conflict with the international version, the English version shall take precedence.

2 Account Register

To open an account with Hibej, you must meet the following requirements:

• You must be at least 18 years old. A copy of your national ID or passport may be requested as proof of age.
• Each individual may hold only one account. Multiple accounts from the same device, IP address, or payment method are not permitted.
• You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
• Keeping your account password confidential is your responsibility. You must not allow anyone else to access your account.
• Any account security breach must be reported to Hibej Support immediately.

3 Bonuses & Promotions

Hibej offers a range of bonuses and promotions. Each bonus comes with its own terms that must be followed:

• Welcome Bonus: A 100% bonus applies to your first deposit. Wagering requirements must be met before the bonus can be withdrawn.
• Wagering Requirement: The bonus amount must be wagered a specified number of times (typically 30x–40x).
• Bonus Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Maximum Bet Limit: A maximum bet limit per round applies when playing with bonus funds.
• Hibej reserves the right to modify or cancel any bonus offer at any time.
• The same bonus cannot be claimed more than once. If bonus abuse is detected, your account may be terminated.

4 Deposits & Payments

The following rules apply when making deposits on Hibej:

• Only payment methods registered in your own name may be used for deposits. Using another person's account is not permitted.
• The minimum deposit amount is BDT 500. The maximum deposit limit is determined by your account verification level.
• Deposits can be made via mobile banking, e-wallets, and bank transfers.
• Deposits are usually credited to your account instantly. If you experience any issues, please contact support within 30 minutes.
• Hibej does not charge any deposit fees. However, fees imposed by your payment provider may apply.

5 Withdrawal Policy

Hibej has a transparent policy on withdrawing winnings:

• Withdrawal requests can be submitted 24 hours a day. Processing is typically completed within 1–24 hours.
• The minimum withdrawal amount is BDT 500.
• It is recommended to use the same payment method for withdrawals as was used for the original deposit.
• KYC verification may be required before your first withdrawal.
• Bonus funds cannot be withdrawn directly. They become withdrawable only after the wagering requirement has been fulfilled.
• Unusually large withdrawal requests may be subject to additional verification.

6 Gaming Rules

The following rules apply to gameplay on Hibej:

• All games are RNG certified and regularly audited by independent third parties.
• If a game is interrupted due to a technical issue, Hibej will investigate and resolve the matter.
• In live games, the dealer's decision is final. No ruling will be reversed except in the case of a technical error.
• Sports Betting outcomes are determined based on official scores.
• If a software error causes an incorrect payout in any game, Hibej reserves the right to correct it.

7 Prohibited Activities

The following activities are strictly prohibited and subject to penalties:

• Using bots, automated software, or artificial intelligence to play games.
• Coordinating bonus claims across two or more accounts.
• Attempting to hack the platform's software or exploit any vulnerabilities.
• Using Hibej for money laundering or any illegal financial activity.
• Fraudulent or deceptive conduct toward other members.
• Creating an account using a false identity.

8 Account Closure & Suspension

Hibej may suspend or close an account under the following circumstances:

• In the event of a terms violation.
• If registration is completed with false or incomplete information.
• If the account has been inactive for an extended period.
• If a security threat or suspicious activity is detected.

Users may request account closure at any time. Any remaining real balance will be refunded; bonus balance will not.

9 Responsible Gaming

Hibej is fully committed to Responsible Gaming. We believe gaming should be a form of entertainment.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from gaming for a specified period.
• Cooling-Off: You have the option to take a temporary break from gaming.
• Reality Check: Gaming session summaries are displayed at regular intervals.

For more details, visit our Responsible Gaming View page.

10 Changes to Terms & Contact

Hibej may update these Terms and Conditions at any time. In the event of changes:

• The update date will be published on the website.
• Email or SMS notifications may be sent for significant changes.
• Continued use of Hibej after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, our support team is available 24/7, 7 days a week.